How can we help?
Find answers about meal logging, your account, and subscriptions, or contact us directly.
Need a hand?
Email us with a short description of the issue. If it relates to a purchase, include the plan and approximate purchase date. Please don’t send your password or payment card details.
Email Fit Goblin SupportFrequently asked questions
How do I delete my account and data?
You can delete your account in Fit Goblin:
- Open the Settings tab.
- Tap Delete account.
- Review the notice and confirm deletion.
Subscription note: Deleting your Fit Goblin account does not cancel an Apple subscription. Cancel it separately in your Apple Account subscription settings.
How do I manage or cancel my subscription?
If you have Fit Goblin Pro, use Manage App Store subscription in the app’s Settings. You can also manage or cancel it in your Apple Account subscription settings. Cancellation takes effect according to the plan’s billing period and Apple’s terms.
How do I restore a purchase?
Sign in to the Fit Goblin account associated with your subscription. Open the meal logging paywall and tap Restore Purchases. The app will check the App Store purchase and refresh your Pro access.
Why might a meal estimate be inaccurate?
Meal estimates are approximate and depend on the details provided. The current version uses sample values generated by the service; it does not yet use an external AI nutrition model. Review and edit the meal’s name, calories, and macros before saving.
Where are my meal photos stored?
Photos you choose for a meal are compressed on your device and their embedded metadata is removed before upload. They are stored in private, account-scoped storage and are not shown in a public feed. You can remove saved meals and photos in the app or delete your account.
Where can I read the Privacy Policy?
Read how Fit Goblin handles account, health, meal, photo, and subscription information in our Privacy Policy.